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American Honda adds UpdatePromise as the third certified Service Connect Partner

The Honda Service Connect Program and UpdatePromise will help deepen your dealership’s relationship and connection with consumers. Get accurate data for your consumer’s needs directly from vehicle telematics or deep-linking integrations for marketing emails, and more!

Consumers can schedule open recalls directly from their HondaLink app, Owners Portal or even the in-vehicle Navi, and UpdatePromise will coordinate the appointment with parts availability and auto shipping!

Understanding your consumer’s needs has never been easier, what are you waiting for?!

Recall Auto-Shipping

UpdatePromise will coordinate recall services based on parts availability and appointment dates, so the part can arrive before the consumer's appointment.

Real-Time Telematics

Get accurate telematics data from your consumer's vehicle with UpdatePromise's CEMS scheduler and integration with the HSC Program.

Deep Link Integration

Receive appointments with accurate services and streamline your appointment process based on Honda marketing emails.

Scheduler Features Include:

  • Automatic appointment confirmation and reminder texts are sent to consumers to decrease no-show rates.
  • Shop Capacity is customizable to the dealership’s preferences and settings.
  • Manage multiple calendars with one log-in for BDC users with assigned permissions.
  • Tentative Appointments allow dealerships to book future appointments without impacting capacity.
  • Service financing integration, known as UpdatePromisE-Pay Powered by Sunbit, is built into the appointment scheduling workflow for consumers to have more payment options.
  • Robust reporting helps dealerships stay proactive with their customers and their needs, as well as their team's. Get insight on how to improve performance month over month.
  • And more!

Sign up for the Honda Service Connect Program!